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Privacy policy

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Privacy policy

This privacy notice tells you what to expect us to do with your personal information when you make contact with us.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have made an enquiry to us.
  • You wish to attend, or have attended, an event.
  • You have applied for a job or secondment with us.
  • You are representing your organisation.

Big Mallet promises to respect any personal data you share with us, or that we get from other organisations, and keep it safe.  We aim to be clear when we collect your data and not do anything you wouldn't reasonably expect.

Under data protection law, you have the right to:

  • ask us for copies of your personal information.
  • ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete
  • ask us to erase your personal information

We will not share your information with any third parties for the purposes of direct marketing.

We use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct. 

In some circumstances we are legally obliged to share information. For example under a court order or where we cooperate with other European supervisory authorities in handling complaints or investigations. In any scenario, we’ll satisfy ourselves that we have a lawful basis on which to share the information and will document our decision making and satisfy ourselves we have a legal basis on which to share the information.

We may also share your information in the event of the non-payment of an invoice . If the debt remains outstanding after the specified timeframe for payment, no payment plan is in place or an agreed payment plan is not being adhered to, we may initiate formal proceedings to recover the full amount of the unpaid penalty. As a result Big Mallet will share personal data with the litigation and recovery specialists it instructs in order for them to identify assets and undertake recovery action through the courts.

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

If you have queries or concerns, please contact us at info@bigmallet.co.uk